Pre-Order and Back-Order

Preorder/Backorder Product

A preorder product is a product that has not yet been or just released by the manufacturer.
A backorder product on is a product that was sold out previously but will be back in stock again shortly if it is backordered. By preordering/backordering, you are purchasing this item in advance and are ensuring the item will be soon available for you in your ordered quantity.
*Backorder is usually only available for those products that are currently on order or will be ordered soon.

Payment Processing

After checking out, your credit card will not be charged for the preorder/backorder product until it actually arrives in stock. If you use bank deposit or money order, you can hold the payment of its value until you receive our notification of its arrival. However, if you use PayPal, you will be charged simultaneously when you finish the checkout process.


Occasionally, manufacturers can limit the amount of a product available or discontinue a product. If either happens, you will be notified immediately, normally within 3~10 days after you place the preorder/backorder, and the order will be cancelled accordingly.


If your order contains both pre/back-orders and in-stock items, it will be held by default until all items are available and ready for shipping. If you would like the in-stock items to be shipped first, please leave a note/comment on checkout to let us know.
* You will be kept informed of any update of your order (including order splits, delivery notice, etc.) by email.
* The processing time (the time between placing a pre/back-order and its being ready for delivery) may vary for different products. This information is given in the product's description and its stock status. If you would like to know more specific date of its arrival, please contact us for help.