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Our Guarantees


To dismiss common doubts and concerns of you, we have created this page for clearer statement of our guarantees. If you still have questions about us, please always feel free to contact us, and we will be happy to serve you individually.


We GUARANTEE:

  • All the items for sale at bnamodelworld.com are BRAND NEW.
  • We dispatch goods within 24 hours once the payment is showed except for Australian public holidays.
  • You are free to cancel an order by (a) notifying us by email to admin@bnamodelworld.com before we have dispatched the item(s) to you; or (b) returning the item(s) to us in accordance with the following condition if goods have already been dispatched to you.
  • You can return goods you have purchased from us for any reason at any time within 14 days of receipt for a FULL refund or exchange. The shipping costs of returning goods to us, however, shall be borne by buyers. (For more details, please refer to our Shipping & Return Policy.)

 

(We will update this page occasionally.)

 

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